Shipping policy
We want your order to reach you and your pet as smoothly as possible.
Processing time
Orders are processed within 1-2 business days of purchase.
Delivery time
Delivery typically takes 7-14 business days depending on your location, though some destinations may take longer.
Tracking
You'll receive a shipping confirmation email with a tracking link as soon as your order ships.
Shipping costs
Shipping costs are calculated and displayed at checkout before you complete your purchase.
Questions
If your order hasn't arrived within the estimated window, please contact us and we'll look into it.